Privacy & Cookies

ScreenTutor processes only the data required to run your account, guides, and AI features.

• Private: visible only to owner/authorized users.
• Public: visible via unique link.
• Media URLs are hard to guess and not intended for indexing.

AI is used only when you explicitly trigger an AI action.

We log limited technical usage data for security, cost control, and reliability.

Audio can be processed for transcription, optional per-language voiceovers, and background rendering jobs (including technical processing metadata).

You control if a guide is shared. Public links are accessible to anyone with the URL.

When a guide is deleted, related active content is removed from storage.

Contact submissions may include limited metadata (IP/user-agent) for anti-spam, abuse prevention, and security.

Payments and subscriptions are handled by Stripe. We store only required billing metadata.

ScreenTutor uses functional cookies for session/login and security. Google Analytics 4 is only loaded after explicit consent via the cookie banner.

ScreenTutor is the data controller. Privacy questions/requests can be submitted via the contact page.

We process data based on contract performance, legal obligations (e.g. accounting), legitimate interests (security/reliability/support), and consent where required.

We keep data only as long as needed: account/project data while active, support data up to 24 months, technical/security logs typically up to 12 months, and billing data according to legal retention duties.

We apply technical and organizational safeguards, including TLS encryption in transit, access control, secret management, monitoring, and least-privilege practices.

You have rights to access, rectification, erasure, restriction, objection, portability, withdrawal of consent (where applicable), and complaint to your supervisory authority.

Some processors may process data outside the EEA. Where required, we rely on safeguards such as DPAs and Standard Contractual Clauses (SCCs).

We may update this policy when services, processors, or legal requirements change. The latest version is always published on this page.